Anonymity in moderation
By Dean
(2009-06-21 09:15:18)
Some things I have seen in the last couple of weeks have made me want to talk to you about my views regarding anonymity in general and this blog's comment system specifically.
Let's get this out of the way first: no, I am not just talking about 4chan. I'm talking about account-creation, moderation, commenting and other general stuff like that. Yes, I have advocated anonymity before and will certainly do so again today.
It all started when someone on Stack Overflow brought up the question How can I moderate trolls algorithmically? My answer was, of course, you can't. There is no way to detect a benevolent human from a malevolent human, at least with today's technology. The best we can do is detect non-human spammers based on their predictable behaviour. Malevolent humans will pass any Turing test by definition.
Therefore, moderation has to be something a human does. That means you have to hire moderators (or find volunteers) who spend significant portions of the day keeping discussions on track, removing spam and content that doesn't fit into the site's scope. This last part is largely subjective and, left in the hands of a single moderator, is largely undemocratic. That's why I advocate either no moderation whatsoever, or a system where users decide what to do with offending content (and moderators just execute the steps the users lay out for them).
As a libertarian I fundamentally believe in the freedom of expression, which is why I won't moderate comments on my site unless they are spam. But at the same time I believe every site should govern its own community in any way that it wants. I simply won't use most communities that have authoritarian moderation policies.
What I found most disturbing about the Stack-Overflow question was an answer advocating the abolishment of anonymity by linking user accounts with actual people, across the entire Internet. Kind of like an ID card you take with you to every site you visit, so that if you make a mistake on one site, everyone will know about it on every other site. The idea, put forward by ReadWriteWeb, is that malevolent Internet users (called "trolls") are only thus because there is no connection between their online personas and their offline ones. If there is no direct personal consequence of an action, trolls will take the action.
I disagree with this idea. ReadWriteWeb is confusing separation of person and persona with anonymity. I agree that separation of person and persona is a bad thing. It usually causes people to create astronaut personas in order to gain as much attention as possible. ReadWriteWeb says that if an actual person is attached to the persona, it will be harder to gain attention illegitimately. To me, it's more likely that people will simply create fake persons in order to back their personas. In fact from my point of view this is already being done all over the Internet.
ReadWriteWeb talks of requiring accounts on every site so that individuals can be tracked and followed wherever they visit. In order to post something to a site, they would require an account be created. I consider accounts to be a terrible thing. Accounts are a barrier to entry and instead of leaving an insightful comment, I'm more inclined to go look at something else if I need to sign up to leave it. Similarly, if I can't access a website's content because I need an account, I'm more likely to not access the content at all rather than sign up.
This is what I had in mind when I set up this site's comment system. There are no accounts, no signups. If you have something to say you can say it without any barriers other than your own typing ability. Good ideas need not be hindered by password prompts and account-profile maintenance.
What does deal with the attention-grasping problems of the Internet is anonymity. True anonymity: no barriers to accessing or adding content to anyone; no way to trace content back to its author. The idea, advocated by image boards, is that authors can't be tracked. Since they have no accounts or names, they can't create astronaut personas, which makes it impossible to gather attention in any long-term way. The best you can do is gather short-term attention, and the best way to do that is to be insightful or funny.
Likewise, I accomplish the same idea in my comment system by not requiring names, and by not leaving tracking cookies of any kind on users' PCs. There is nothing linking comments together other than a name, which can be faked or changed at any time. I also don't store IP addresses in anything other than my Apache logs, but you've only my word on that one.
I realize the irony of what I'm advocating since I'm doing it non-anonymously, but even if I were posting anonymously dedicated readers would still be able to determine who the person behind the site is through IP address tracking and whatnot. If you can't be 100% anonymous then the next best thing is to remove the separation of person and persona. I could be fake, but you'll just have to trust me.
A yey for low Barriers of Entry!
By Baronen
(2009-06-21 14:09:46)
I agree with lowering barriers of entry to commenting.
But I wonder about control mechanisms and the possibility trolls taking control; why not let anyone comment but disable those who do not login from moderate by means of vote. Otherwise there is a risk on sites with high traffic that either administrators would either get overworked; or simply ad an unnecessary delay. Due to spam and false moderation by trolls.
(I know that false moderation assumes some degree of trolls working in groups [Or using elaborate programs to avoid one vote systems] and in the first place bothering with voting down intelligent comments This might be a questionable assumption, but is it not plausible?)
Would not purchase again
By Everyone's favorite Ohioan
(2009-06-23 11:39:34)
I find it funny that you think the comments on this blog could be funny or insightful.
Comment
By lolitrollu
(2009-07-03 10:28:09)
DICKSDICKSDICKSDICKS
Comment
By Anonymous Abe
(2009-07-06 15:01:49)
This post needs more doughnut.
Interesting Presentation on "Internet Anonymity"
By Josh
(2009-07-10 12:41:53)
I realize the presentation is a little long-winded, but Steve Rambam has some interesting things to say about the supposed anonymity granted in Internet browsing. The only real barriers, he suggests, between your online "persona" and your actual identity are time and money, and anybody with enough of either can readily expose that link.
http://www.youtube.com/watch?v=Vsxxsrn2Tfs&feature=PlayList&p=ACA43C7BDB02D1F9&index=0&playnext=1
Personally, I don't find the Internet pseudo-anonymity to be anything new; authors have been using nom de plumes for fuckin' ever. All the Internet does is make it easier to obtain such. I don't think that there's any intrinsic problem with nom de plumes and anonymity. either; it allows people to pose ideas that would otherwise get them killed, which can, occasionally, be a good thing.
Rambam's talk
By Dean
(2009-07-10 19:51:14)
That's a pretty good watch, Josh. It's more about privacy than anonymity. When I talk about anonymity I don't mean the ability to track people, I mean the nature of websites and how they deal with moderation and access.
He talks more about social networking sites where people freely put up personal information (which I think is insane) and paying for copies of access databases and logs which aren't readily available. A site can have the spirit of anonymity and still keep this kind of log.